Connect with CaldorinlodgeHouse
Whether you are planning a weekend escape, a signature dining experience, or a bespoke event, our team is here to ensure every detail of your stay is perfectly tailored.
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CaldorinlodgeHouseGuest Services
Reception: 24/7 Availability
Stay at CaldorinlodgeHouse
Request a luxury room or suite for your upcoming visit.
General Enquiries
How can we assist you today?
Dining Reservations
Reserve your table at our signature venues.
Events & Celebrations
Begin planning your memorable occasion with our events specialists.
Wellness & Spa Enquiry
Escape to a world of restorative luxury.
Directions & Arrival
CaldorinlodgeHouse is centrally located on the waterfront, easily accessible via multiple transport options.
By Car & Parking
Complimentary valet parking is available for all hotel and casino guests. Secure multi-level parking is also provided on-site.
Taxi & Rideshare
A dedicated arrival bay is located at the main entrance. Our concierge team is available 24/7 to assist with bookings.
Public Transport
We are a short walk from central Canberra transport connections. Light rail and bus services operate throughout the city centre.
Accessible Arrival: Step-free access is available via the North Entrance. Dedicated accessible parking bays are located near all elevator cores.
Frequently Asked Questions
Quick answers to common guest enquiries.
How do I enquire about a room?
You can use our Reservation Enquiry form above, email us at reservations@caldorinlodgehouse.com, or call our team directly. We will provide availability and pricing tailored to your requested dates.
Does form submission confirm a booking?
No. Submitting an enquiry form is the first step in the process. Our team will check availability and contact you to finalise the details and secure the booking with a payment method.
What are the check-in and check-out times?
Standard check-in is from 3:00 PM and check-out is by 11:00 AM. Early arrivals and late departures can be requested and are subject to availability.
What is the minimum age for the casino?
Entry to the casino is strictly restricted to adults aged 18 and over. Valid government-issued photo identification is required for entry.
Is there on-site parking available?
Yes, we offer both secure self-parking and 24-hour valet parking services for our guests. Fees may apply depending on your stay package.
Do I need a dining reservation?
While walk-ins are welcome at the Lodge Kitchen, we highly recommend reservations for The Caldorin Table to ensure availability, especially on weekends and during peak seasons.
How long does it take to receive a response?
Our team aims to respond to all digital enquiries within 24 hours. For urgent matters, please contact guest services by telephone.
Is the hotel fully accessible?
Yes, CaldorinlodgeHouse is designed with accessibility in mind, including step-free access to all public areas, elevators, and dedicated accessible room categories.